How the CSA Works

It is the Child Support Agency’s aim to reduce child poverty in the UK. The CSA provides a means by which parents with care can collect maintenance payments, for their child or children, from the non resident parent. As part of the Child Maintenance and Enforcement Commission the CSA is able to trace non resident parents and enforce financial responsibility.

What The CSA Does

By collecting information, regarding income and circumstances, from the parent with care, the Child Support Agency can assess and process a maintenance claim, collect periodic payments and distribute the funds to the parent with care. The agency’s aim is to support the main carer of the child, or children, throughout the maintenance set-up process. This is done by calculating the amount of payable maintenance and handling the payments from the non resident parent.

The CSA also has the power to track down absent parents who avoid paying child support maintenance. Tracking is done by accessing information held by government departments like HM Revenue & Customs, the Driver and Vehicle Licensing Agency (DVLA) and agencies like Jobcentre Plus. Specialist tracing companies are also used by the CSA, and the agency has the power to take someone to court and impose a fine of up to £1,000 for failure to provide information.

Child Support Agency Activities

The CSA maintains contact with parents with care and non resident parents in order to facilitate the maintenance process. The CSA will discuss the amount of maintenance that is payable and provide payment options for the parents to consider. The agency also ensures that the suggested periodic payments are continually made by monitoring maintenance and taking any necessary action to re-establish payments and recovery of child support maintenance arrears.

When enforcement action has to be taken the CSA will continue to provide information regarding the individual case, to the parent with care, so that they are able to consider all options and update claim application details.

The Action The CSA Take

Having collected relevant information from the parent with care the Child Support Agency then processes the application and requests maintenance payment from the non resident parent. The payment can be taken directly from the parent’s wages, if they refuse to pay maintenance. The CSA can also use the courts to claim the payment, and can freeze accounts, register the parent’s debt, force the sale of property, confiscate a driving licence or send the parent to prison.

How Parents Can Take Action

An increasing amount of liability orders are granted each year. Appealing against a CSA decision is a simple process that requires the parent contacting the agency and requesting an explanation of the decision. A formal appeal can also be requested by submitting the appeal to the Social Security Child Support Appeals Tribunal. Around half of the appeals currently made are resolved directly within the CSA.

CSA Changes

Child maintenance arrangements made through the Child Support Agency (CSA) will be ending between now and the end 2017. If the CSA currently handles your child maintenance, you’ll get a letter telling you:when your child maintenance arrangement will end and how and when to make new child maintenance arrangements. The Child Maintenance Service(CMS), is the agency which is replacing CSA.