Judicial Review: Decision Exceeded the Power of the CSA/CMS?

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Judicial Review: Decision Exceeded the Power of the CSA/CMS?

What judicial review means for CMS and historic CSA decisions

Judicial review is a court process for challenging whether a public body acted lawfully. It can cover decisions by the Child Maintenance Service (CMS), as well as its actions and failures to act, including unlawful delay.

The Child Support Agency (CSA) no longer administers maintenance cases. However, disputes about historic CSA decisions or arrears can still arise. Different rules may apply to those disputes, and an old decision cannot be challenged without dealing with the time limits.

The court asks whether something was lawful. It does not normally rehear the merits or substitute its own maintenance calculation.

Procedures differ across the UK. In England and Wales, claims go to the Administrative Court, which is part of the High Court. In Scotland they go to the Court of Session. Northern Ireland has its own procedure in the High Court in Belfast, and its CMS operates under the Department for Communities with separate legislation, appeal arrangements and complaints escalation. The detail below mainly reflects England and Wales, so take local advice if you live elsewhere.

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Grounds for a challenge

  • Illegality: the decision maker acted beyond its powers, misinterpreted the legislation, ignored a legally relevant factor or relied on an irrelevant one.
  • Irrationality: the decision was so unreasonable that no sensible decision maker could have reached it. How much weight to give relevant factors is generally left to the decision maker, so strong disagreement is not enough.
  • Procedural unfairness: for example, you were not given a proper chance to put your side, or the correct procedure was not followed.

In Great Britain, proceedings generally concern the Secretary of State for Work and Pensions rather than the CMS as a separate legal entity. A specialist adviser should identify the correct defendant or respondent.

Your situation may be slightly different. ask a question below ↓ and our editorial team will reply with our advice.

Appeals, complaints and other remedies

The court will normally expect you to use an adequate alternative legal remedy, such as a statutory appeal, where one exists. For many calculation decisions in Great Britain, that means asking for mandatory reconsideration and then appealing to the First-tier Tribunal (Social Security and Child Support). Not every CMS decision carries these rights, and some enforcement matters follow different court routes. Check your decision notice for the correct route and deadline. Reconsideration and appeal deadlines are usually one month, subject to rules on late applications, and are separate from the judicial review deadline.

The CMS complaints procedure and the Independent Case Examiner deal with service failures and maladministration. In Great Britain, complaints can then go to the Parliamentary and Health Service Ombudsman through your MP. These routes are not substitutes for appeals, and they do not necessarily have to be completed before judicial review.

Time limits, costs and getting advice

In England and Wales, a claim must be brought promptly and in any event within three months after the grounds first arose. Extensions are possible but should never be assumed. Scotland has a statutory three month limit from when the grounds first arose, with a power to extend where that is equitable.

Complaints, reconsideration requests and pre-action letters do not automatically stop or extend the judicial review time limit, so get advice promptly about protecting your position.

In England and Wales, you normally write to the other side under the Pre-Action Protocol for Judicial Review before issuing a claim. Urgent cases may need a different approach, and waiting for a reply must not make your claim late. If the dispute remains unresolved, a specialist adviser can assess whether to issue proceedings.

A judge then decides whether to grant permission. An arguable case is needed, but permission can still be refused for delay, an available alternative remedy, lack of sufficient interest or other legal barriers. In Scotland, the test includes a real prospect of success.

Remedies are discretionary and their names vary by jurisdiction. A quashed decision is usually sent back to be made again, possibly with the same result. In England and Wales, relief will generally be refused where the outcome would very likely have been substantially the same, unless public interest requires otherwise. Starting a challenge does not suspend maintenance liability or enforcement, so interim relief may need separate consideration.

If you lose, you may have to pay some of the other side's costs. Legal aid depends on financial and merits tests, and it does not necessarily remove every costs risk. In England and Wales you can check legal aid eligibility on GOV.UK.

Keep decision notices, the dates you received them, correspondence, calculations and records of any remedies you have tried. Citizens Advice can explain your options. To find a public law solicitor, contact the Law Society of England and Wales, the Law Society of Scotland or the Law Society of Northern Ireland.

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ChildSupportLaws Editor 28/10/2026 at 4:05 pm
@Jac Unfortunately that's the sticking point. Under the 2012 scheme rules, a mortgage special expenses variation only applies where the paying parent is paying the mortgage on the home the child and receiving parent still live in, and the paying parent has no legal or equitable interest in that property. Being on the deeds with a 50% share means you'd fall outside it, as the CMS sees you as building up your own capital. The usual way round it is through the property settlement when it's sold or transferred, so a family solicitor is worth a chat. If the CMS has already refused and you think they've got it wrong, this free tool walks you through a reconsideration: https://www.childsupportlaws.co.uk/tools/challenge-cms-decision
Jac 28/10/2026 at 2:50 pm
Just wanting to know what the legal position is for the paying parent to get a special expenses variation with the CMS, for mortgage payments (reducing the initial CMS calculated amount), if they no longer live in the property but have a legal and equitable interest in the property, by means of being on the title deeds and would get 50% of the proceeds when the property is eventually sold
ChildSupportLaws Editor 24/05/2026 at 9:17 am
@andy Your frustration comes through loud and clear, and shared care arrangements being ignored for CSA purposes has wound up countless parents over the years. The shared care rules are supposed to reduce liability when a child stays overnight regularly, so it's worth checking whether that was ever applied correctly in your case. On the will though, I'd gently push back. Punishing your daughter for her mother's behaviour may hurt you more in the long run. She didn't choose any of this.
andy 23/07/2023 at 6:20 pm
I have 2 daughters the eldest lived with me, the mother used the youngest for financial gain. The whole system stinks, The eldest can see how and why its been used. My girls are grown up now i dont see my young daughter as she has been discouraged. Its broken my two daughters.
Even the youngest had a week about at both parents I STILL HAD TO PAY.

A MESSAGE FOR ALL THE PARENTS WHO USE THIS!
Think of your children they come first.
I am very bitter, the mother has not just removed my care for my youngest but also taken some of my children's inheritance.
I HAVE NOW WRITTEN THE YOUNGEST OUT OF MY WILL.
Jj 27/03/2020 at 12:24 pm
In July 2019 after an argument with his father and continuous friction between them, my child decided he didnt want to live with his father anymore and he decided to live with me full time.
Previously a 60:40 split in my favour.

As his father had not made any efforts to pay dinner money etc I filed for Child maintenance.

He has since disputed the amount and now he has gone for a judicial review.

My question is, am I expected to put any case forward or is this just something between him, the court and CMA.?

Unfortunately I cannot get my child to have contact with his father , misunderstand his reasons. His father is disputing having to pay 1, the amount they have stated and 2, pay when his child chooses not to be with him- (dig deeper and anyone would understand the reasons)

Does he still have to pay if his child does not wish to live with him??
KB 30/04/2019 at 7:35 am
Hi
We have equal 50-50 shared care for our child since March 2016. Court order in place. Both parents are equally involved with day to day care for child - schooling, medical appointments , dentist appointments, we have exact holidays specified etc

Mother holds child benefit which is historic prior to our separation
In 2016 I presented evidence and according to some legislation that states clearly that if we have equal shared care Day to day - no one pays. The case got closed . I had to make numerous phone calls and asked to review case
3 years after circumstances are same but mother made an application again as she is holding child benefit .. I got a letter from CMS that how to pay etc, spoke to them on phone circumstances are same nothing changed - sent them them recorded delivery letter stating this with same court order

I am worried as the caseworker who doesn’t seem to know what she is doing tells me on phone that it will b on her discretion- and she is taking some advice and guidance

What I don’t understand that’s why can’t they see malicious repeated application by mother and immediately stop the case .

Worried and where do I stand
Beast 28/04/2018 at 7:47 am
Under the new CMS system my final salary is calculated using 100% of my taxable income including company car and fuel thus adding £15,000
to my income. This additional sum is not a benefit and I already pay tax on the vehicle as part of my deductions yet the new system calculates the company car as part of my salary which I don't receive.

The effect of this means my payments for two children has change from £500 to £750.

How can this be fair as I have no option but to have the company car to do my job.

So basically I'm being screwed by the government for having a company car which is of no financial benefit whatsoever.
ChildSupportLaws Editor 16/02/2018 at 3:30 pm
Regardless of the resident parent's financial status, the non-resident parent is still considered responsible by law to help pay to support their children's day-to-day needs. What you choose to spend on your children outside this remit is up to you. You may be able to apply for a variation from the CMS calculated amount for the likes of travel if you have to commute, I'm afraid there is no room for movement, as every non-resident parent is calculated on a equal basis with regards to paying a percentage of their income.
AKP 09/02/2018 at 10:35 am
I have been separated from my partner of 15 years for just over a year now, we have four children from the relationship who live with her. At the beginning of our relationship, she received considerable amount of money in inheritance that was used to buy our family house (she is the sole owner) and as far as I know, remaining money has been kept by her in an offshore Trust that provides her significant regular income that is more than what I earn. One of the major contentions in our relationship was about number of children we should’ve had. She had on many occasions told me (and also to my family members) that she had enough money to have as many children as she wished and I was not to worry about taking care of them financially. Barring few short gaps in employment during our 15 years of relationship, I have always been in employment and spent all my earnings for the family’s everyday expenses so at the time of separation, I found myself with absolutely nothing while she has the house (with appreciated value) and most of her money. In fact, I have some debt from the period when I was not in employment, I am making regular monthly payments to clear this.

My partner didn’t claim any child maintenance since we separated but has made the claim through CMS recently, immediately after learning that I was dating someone else. It is evident that she is making the claim as retaliatory measure rather than her financial needs to raise children. CMS’s calculation of what I should pay her is solely based on my current income but it doesn’t take into consideration all the issues above. If I have to start paying her the calculated child maintenance amount, I will be
a) Unable to continue relationship with my current partner because I don’t have enough money to provide for a family home
b) Unable to see my children as regularly as I do now because it will be impossible for me to manage it financially. I visit them once every week and spend considerable amount of money on these visits (both on the commute and on children)

I am wondering if this situation qualifies for a judicial review of CMS’s decision. Any help will be very much appreciated.
ChildSupportLaws Editor 15/12/2015 at 9:44 am
I'm afraid we cannot answer this question, as we have no knowledge of its workings. You would have to approach the CMS directly.
Kpajie 12/12/2015 at 11:04 am
I have written a letter of complaint to the Client Services Manager at Child Maintenance Service (CMS)clearly asking for communication to me to be in writing. However, I keep on getting phone calls when I am at school, driving or sleeping, from CMS asking me to call back.
My question is 'Is CMS restricted from issuing letters to address customer complaints?' Kindly offer some advice.
ChildSupportLaws Editor 24/11/2015 at 11:49 am
If you are unhappy with the way you have been treated by the CMS, you can complain, I hope this helps.
Kpajie 23/11/2015 at 3:59 pm
I need advice on the refusal of the Child Maintenance Service to place me on Nil payment based on the fact that I am a full time student. I have supplied them with all the evidence needed to prove my status as a student but they insist, over the phone, refusing to write to me, that I have to show a P45 that I have stopped work or provide my pay slips to show that I have reduced income up to 25%.
I have written to them twice and they have not replied but called me on the phone an left a voice message to call them.
The last time I was a student, the CSA adjudged me as not being liable to pay child maintenance. Please help!
TM 20/09/2014 at 2:32 am
WHY NOT COLLECTIVE ACTION AGAINST CSA?

I along with no doubt thousands of other resident and non-resident parents would be extremely interested in both how you went about this and the result of.

In my research and despair have found no evidence of a class action against the csa or solicitors/MP's that have collectively taken up the cause. Why on earth is this?

There are so many despairing parents that have had to deal with this inept organisation. The government itself has had to reorganise csa upon review that was not meeting its original aims. Where does that leave us and the legacy of their failure and neglect to protect the rights of the children and parents involved?

Why are we not enmass dealing with this issue either legally, politically and through press etc?
Simon de Montfort 17/07/2014 at 1:01 pm
I've just been granted permission for a Judicial Review of the Child Support Agency...anyone feel qualified to comment/advise? Or even represent me pro bono? I'm going to ask for them to cover my legal costs under the 'equality of arms' principle, but no idea how that will transpire. Seriously, I've got them by the short and curlies! Contact me for the full application and skeleton argument etc.,

:-)

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