A parent has the financial responsibility, and obligation, to provide maintenance for their child. This child maintenance is paid to the parent the child lives with, and the amount payable can be agreed through a family-based arrangement or calculated, collected by the Child Support Agency (CSA) or the Child Maintenance Service. In cases of failure to pay, maintenance payment, via a parent’s employer will be enforced via deduction from earnings order (DEO)
How Do You Pay Maintenance?
You are expected to pay maintenance if you are the parent of a child who lives with the other parent. There are however, a number of ways in which this payment can be made:
You may be paying an agreed sum directly to the parent with care. This is a family-based agreement. The amount that is paid will take both parent’s incomes and living circumstances into consideration, and may be adjusted accordingly when required. This form of arrangement only really works well between parents who have maintained an amicable relationship.
A payable sum that is agreed by the court is referred to as 'maintenance'. This is calculated by examining details of the incomes and living circumstances of both parents, and enforced by a court order.
If the relationship between parents is strained, if a non-resident parent fails to comply with maintenance payment requirements or there are other difficulties, monies can be calculated, collected and distributed by the CSA or CMS.

Answer a few questions about your situation and get a clear summary of your child maintenance rights and options.
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Falling into arrears or failing to pay maintenance can have serious consequences. A parent with care could take court action against you. An employer could be ordered to deduct money directly from your wages. A Liability Order can be issued against you, which will result in bailiffs taking away your belongings. A Charging Order could also be issued, which will lead to your home being sold in order to pay off arrears.
Your situation may be slightly different. ask a question below ↓ and our editorial team will reply with our advice.
What Do To If You Experience Financial Problems
If you are experiencing financial difficulties, and fear you will have problems keeping up with maintenance and child support payments, it is important to notify the CSA/CMS as soon as possible. If your financial circumstances have changed – perhaps your income has been reduced or your living costs have increased considerably – you must contact the CMS/CMS and inform them of the changes. They will then be able to recalculate the amount of maintenance that is payable. Sending them a copy of how you budget for payments will be useful in this instance.
If you get into arrears you will be contacted by the CSA/CMS. It is their job to work with you in finding a suitable way to pay off the outstanding amount of maintenance. They will follow strict guidelines and will expect you to come to some form of agreement regarding paying off the arrears. Do not ignore any letters you may receive from the Child Support Agency or Child Maintenance Service, as the matter will simply grow in severity. It is in your, and your child’s best interests, to sort out the financial difficulties as soon as possible.
If you get into arrears, the CSA or CMS may sometimes negotiate a repayment schedule with you. They aim to collect all the arrears within two years and can ask you pay up to 40 per cent of your income, depending on your circumstances and other financial commitments. So, it is important to try to confront such issues early, if and where you cannot pay, rather than it come as a shock to you later on.
Kind regards
Jojo
Am I being stupid??
Payment requirements made by CMS £17.42 per week based on false earnings and direct payments initiated .
No payments made since June and CMS have not ‘reached requirements’ to collect and pay.
Ex has now exploited the family justice system to disable contact as he is unhappy that I request Mondays payments four days late (undertaking signed) .
CMS at least make him pay the pathetic amount you have calculated for him
Ignore every phone call. Change your bank and swap jobs often. If you try to be reasonable they will destroy you. A reasonable man is a mug to the CSA.
These articles are grossly misleading.
You have been warned.
Why is it always about money
Why leave it this late why not action thisnat the time but feel like a lump sum is now owed when they are now nearly 40 and so on because you feel a holiday is in order
Those paying for support also have a life to live bills to pay rent and possible a new family to provide for
This should be a flat rate and not on the amount earned
For example 200 for one child end off
Not 600 because your earnings changed 12 years later and you have not been in that family cirlxle or life
Feels as if no matter how well you do your ex still benifits even if you improve your life and possible in a new marriage or life and they receive your income jncrese
WE ARE NOT YOUR LIVELY HOOD OR SECOND BANK ACCOUNT
Fix rate and remain a one rate
So if the caring parent of the child is in a new marriage or relationship she still gets the same amount where the other is struggling and paying and potentially leading to homelessness
I say €|^€{€{$|$
My ex-wife put in a claim with the CSA in 2017 (now the CMA) and I have not paid anything to date as my earnings were below £7 per week. I am self-employed and my last Tax Year's earnings for 2017 to 2018 were less than £365.
Although the CSA did not take any payments for 2017 to 2018, for the years 2018 to 2019 they are wanting £1200 in total, saying that it is backdated from 2013 to 2014, but I was still living with my ex at the time, we separated in July 2014 and she put the CSA claim in in 2017.
The CMS know via HMRC that my earnings for 2018 to 2019 are less than £365, yet they sent me a letter saying they want me to pay £100 per month in arrears and missed payments, this is despite them telling me over the phone in March 2018 that I did not have to pay this amount from arrears dating from 2013 to 2014.
I am confused and angry that they are messing me about, and not dealing with my case properly or following up with any updates. I was told in March 2019 that I did not have to pay anything, only to receive a letter in June 2019 saying I owed my ex arrears.
Do I need to pay her or not? I'd appreciate any help, as I have not see or heard from my ex or children in five years, she and her family are ignoring me and this has been the case since she left.
Thanks,
Tony
The CSA told me under no circumstances should I pay her any monies until this is set up..
8 months later I get a call from the CSA asking why i have not paid anything, so I told them that they told me not to until the arrangement had been set up.
After some investigation on their end they found out my "arrangement" has been sitting on a desk for the past 8 months and now I'm in huge arrears (for my income level).
I'm trying to save what little monies I have left after my Bill's have come out only to get a call of CSA today saying that there adding another DOE onto my account bear in mind I only left my last job due to the illegal activity on site and now I'm being told I'm "job hopping"
Just reading through these messages is telling me the CSA just cant get anything right
He phoned them up and persuaded them to retrospectively apply a "Change in Circumstances" so that it would pre-date the court order.
He has been on a 2-week deep sea fishing holiday to Mexico, paid for 7 to go on a 3-week Disney Florida Vacation (he took the nanny too!), spent two weeks with 6 in the South of France, and had a farmhouse weekend break in Wales. He takes my little girl out for lunch with his new g/f and her three kids - and to theme parks - all the time. He lives in a house worth half-a-million. They say he doesn't have to pay - anything!
It really should be renamed the Father Maintenance Service.
Meanwhile, I have tried to complain - have any of you found this? Stonewalled. Never getting to speak to anyone - complaint not processed, not passed on. A CMS case officer thought she'd put me on hold - she said audibly "It's just sitting there" ie that the complaint hadn't been processed at all. It's been 2 years.
Helpfully, they also told him that he doesn't have to contribute to her lunches. The one thing he was paying for - so he stopped 2 weeks ago.
I am just about to face a court hearing that my ex husband has brought about due to contesting the amount of maintenance he needs to pay for his two kids. He is a director of his own company and can therefore “pay” himself what he likes in order to minimise his tax payable and as a result the level of CM. He is disputing a figure of £2000 arrrears which had he provided honest and correct information in the first place would now not be an issue. This figure is miniscule to him and a CM worker even stated h3 can clearly afford it.
Why is it that payments can be reduced when the parent claims he cannot afford it and the recipient is not informed. My ex too reduced his payment after speaking to a team leader something that CMS have confirmed the team leader did not have the authority to do.
The impact on my MH as a result of not being able to rely on receiving regular payments has been critical. This has impacted on everything including my kids mental health.
CMS need to tighten up their procedures and stop this continual blatant abuse that is ongoing.
Is there anyway I could get these arrears back?
My ex clearly doesn't care about our kids as he hasn't seen them for 7 years now
However he has decided to have no contact with my child since an argument 12 months ago and make no payments.
I have tried my best to resolve this and he refuses to even answer the phone. He is now part time as his new wife earns a lot of money and he has taken the "mother role", So my questions are:
Can I get 12 months backdated through the Child maintenance service? and will they take into account the family earning's between him and his wife? (as he has dropped his hours knowing i am at the stage of going through CMS)
It does not seem fair that his and her children go away on exotic holidays and i am a full time working mom of two that struggles to make ends meet!
My Ex was asked by the social service to child maintainers 2013, ex made three payment and stopped. Social work followed up, ex has moved away from the house. Since then, ex did not contribute anything to the child care.
Pls how can I claim for this.
From my contact with the service, they've told me they've sent the bailiffs to him...in January..but still nothing. Is he going to get away with not contributing to my son's upkeep? I understand taking his driving license is next, the step before prison.
He has been in contact with the service as has tried to say he doesn't work or says my son isn't in education, which gets proved otherwise.
He also moved bank account to avoid payment.
I know he his financially secure as travels to Thailand for a month each year. Thanks
Wondering if anyone knows the answer to my query.
My child maintenance agreement with the CMS is due to come to an end in August this year with my twins having turned 18 and exiting further education.
A small amount of arrears are in place (£1000) as a result of delays in calculations when my case was with the CSA not as a result of any payments that I have missed.
My questions re my situation are as follows:
1. Do the CMS have any jurisdiction over me once the children no longer qualify for maintenance?
2. Can I choose to pay the children directly?
3. Am I in a position to dictate the monthly amount the I pay towards the arrears.
Thanks for any help in advance.
The CSA finally acceoted my variation while doing their final accounts. They picked a random date to backdate to.
How far can I get the maintenance back dated and will I be able to add interest?
ADVICE PLZ.
21 years later the Csa has transferred something to the child maintenance service which I had no knowledge about stating my ex started a csa claim in 1995 (now 2016) and they now want arrears of 27,000.00 from me
I had no knowledge
Letters allegedly sent went to addresses I've never resided at
My ex and I have not spoken for 21 years
Was equal split
his payments are sporadic and very late (7months missing and amounts not fulfilled in full) he refuses to pay the stated £168 a month.
can i take him to court or pursue the money. he has never contributed to school uniform holidays or extra curricular for his son.
i am married and my husband pays for the care of his step son.
his father holidays 4 and 5times a year and drives a newcar every 6months.
what do i do as we can not communicate without him being abusive
My question is, can I now pursue the £780 arrears he owes me through the governments Money Claim Online service, whilst applying for all future maintenance payments through the CMS?
My ex husband and I divorced around 15 years ago. We went through mediation and made voluntary agreement regards maintenance which became part of our divorce settlement. However after a product of eighteen months he dropped the amount he had agreed to pay. I assumed that I would have to go through the courts to change this and couldn't afford to. I therefore didn't contest this change. Our daughter is now nearing the end of formal education and is looking at further education, we have asked her father if he could contribute but he's unwilling. Is there any way of recouping the maintenance money he should have continued to pay from at least 9 years ago ?
I believe that somehow he is playing the system, as he has said that he is on jobseekers and cannot afford more than £10 per fortnight for maintenance, however he has been seen multiple times to be working in different shops in the area.
I would like to know what to do and how to go about 1) claiming the arrears back and 2) investigating whether or not he is working and ensuring that he pays child maintenance each fortnight without being able to not pay whenever he feels like it.
Although he is making payments now, he missed payments in Sept, Oct, Nov 2014, amounting to £750.00 in arrears.
I contacted my solicitor, who dealt with the divorce, consent order, etc and he advised that I contact my local magistrates court. I did this and they said because it is part of the consent order lodged with the county court, I should contact them.
I have done this today and they said procedures have changed and my solicitor has given me outdated advice, but they were unable to advise me.
I feel like I am going round in circles!!!!
Please could you advise what I need to do???
Does this mean that I can claim child maintenance as I would be now classed as the resident parent.
Confused
can anyone help
He ignored my requests for years, until I managed to sell my house in 2012 and used some of the equity to take him to court again as he refused to mediate to resolve the issue.
The courts decided to increase the maintenance until both children have completed full time education - including university which both of them want to go to. My ex was livid and since the order was made has been very sporadic about when he pays the children their money, even threatening to stop paying. Are the CSA able to get involved? The original order was made in 2000 but the new order was finalised end 2012/beginning 2013. The CSA would get involved previously as the original order was made pre 2003. Has their jurisdiction changed on this?
Tache
as he is on a low wage and struggling to get straight i paid up his arrears but 3months on the csa have not reduced his payments although they promise every month that it has been sorted.
to add to this the mother of his child will not let hin see her unless he gives her cash as well.
its not always the dads that ar the bad guys!
Since then my x husband has claimed bankruptancy, and done everything possible not to pay maintenance. My daughter had now gone to live with him and he has gone straight to the CSA to claim money from me!!!
Is there anyway that I can get some of the owed money back!! How unjust is a system that I single handedly bring up a child for 8 years and now am getting hit by the CSA for payments??!!
I married his father who is a english man and we live in the UK since 2005.
Now my husband and I are seperated and I want to go back to holland with our son.
I need to know if I can do that without my husband be able to stop me or causing problems with the law for me?
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