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What Happens When the CSA/CMS Gets it Wrong?

By: Anna Martin - Updated: 9 Nov 2018 | comments*Discuss
 
Complaints Review Team Csa Child Support

As with any organisation that relies heavily on administrative resources, the Child Support Agency or Child Maintenance Service may, from time to time, cause parents to become frustrated, disappointed and annoyed. A parent with care may express concerns over the lateness of payment distribution or the lengthy application process, whereas the non resident parent may feel stressed at having to provide so much personal information. Understanding there are times when the CSA/CMS gets it wrong will help parents deal with resolution.

How To Complain About Service

The first thing a parent should do, if they are not satisfied with the level of service the CSA/CMS provides, is to contact them direct. Contact can be made by phone or in writing. Communicating in writing provides the parent with a visual record which can be presented at a later date if required. When writing a letter of complaint it is worth photocopying the original letter, if a PC document is not used and stored.

If CSA/CMS staff are unable to resolve the issue and a parent wishes to pursue the matter further, details of the individual’s case will be forwarded to the Complaints Resolution Team.

Taking A Complaint Further

Once a parent has received a response, to their complaint, from the Complaints Review Team they have the option to take the matter further by writing to the Independent Case Examiner. This service is free to all parents, although the Independent Case Examiner will only consider accepting a case if they are satisfied the complaint has been reviewed appropriately and according to strict guidelines. In order to use this service however, parents must contact the Independent Case Examiner within six months of receiving the Complaints Review Team’s response.

Appealing Against A Decision

If a parent feels a decision is unjust or unacceptable they must contact the CSA/CMS and ask them to explain their decision. Parents can also request a formal appeal. It is worth bearing in mind that any new decision that the CSA/CMS make may increase or decrease the amount of payable maintenance.

Whilst the decision is being examined, the original decision remains in force and all maintenance payments will be collected and distributed accordingly.

Are Parents Compensated?

A complaint may highlight a lengthy period of processing, incorrect information or even a serious mistake. This is formally known as maladministration, and if this occurs an apology is usually not enough. Some parents may have lost money through the Child Support Agency’s or Child Maintenence Service's negligence and will expect to be compensated for the inconvenience.

In cases where financial compensation is paid out this will be treated as part of handling the complaint. A parent, however, has no legal right to compensation and must wait to have their complaint assessed. The CSA/CMS decide this by using a set of rules that have been agreed by the HM Treasury and the National Audit Office.

In the financial year 2006/07 the CSA paid out around £3.5m in compensation to parents.

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My ex has moved to Australia (again) but has not told anyone.I have provided evidence to support the fact and am waiting for a response from CMS to my question of liability. There is no reciprocal agreement with Australia and as there is no liability for Child Benefit, because she has moved to a Country that isnt in the scheme, I submit that I no longer have any liability for maintenance. She left me financially ruined before so she has had more than her fair share. Last time she went, she had someone replying to her mail to suggest she was still in the UK.It was only when her ex husband in Australia contacted me to tell me she was back in the UK and had bankrupted him, that I knew for certain.She moved in to a house just down the road from me and my new family - apparently the Council put her there due to domestic abuse.After almost a year of harassment and attempted marriage wrecking, she has gone again. I wait for a decision.
Dave T - 9-Nov-18 @ 10:52 AM
In a true democracy, NO ONE should be immune from the law. It is appauling that this inept organisation has legal immunity. That is exactly WHY they are so phenomenally inept.I have dealt with them for 7 years now and they still have not managed to bring justice for my childern. They have let the children down very badly and there is NOTHING the law can do to address this, because CMS is immune from our democratic system.
Charrie - 9-Nov-18 @ 3:39 AM
Dreadful organisarion.I have struggled with CSA and now CMS for over 7 years and they have been USELESS from start to end. Series of serious errors and incompenetncies. And they are immune from the law??!That is exactly why they exploit the system.
Charrie - 9-Nov-18 @ 3:33 AM
One thing I have learnt with the CMS is that their is no protection for fathers who do pay. My ex told them she has not had a penny from me since April 2017 which is false , I pay for my child happily. I pay into her bank every month and by claiming that she has not is in my eyes is fraud which the CMS are quite happy to help and support her in doing . She got the CMS involved after she lost a argument with me over OUR son and stated I had not paid . And started a order on me for collection of money which I've already paid . To the CMS service the reciprocant of child support can just call up and make false accusations against the paying parent and show no evidence of none payment . I've shown paper work to the CMS regarding my earnings and the CMS just seem to make up they own numbers . I've been charged for collection fees totaling over £600 for money I paid derict in to my ex's bank . If I knew any better the CMS entice people to make false claims against paying parents so they can claim collection fees and late payment fees . Another thing I will add is the constant threat of imprisonment which the CMS do not have the rights are power to do only a County Court can not a civil court which deals in these type of cases so for any father or mother paying child support for they children do not be intimidated by this threat . The CMS was supposed to be better than the CSA . The CMS are the same has the CSA just rebranded and profit driven
wortez - 24-Oct-18 @ 4:17 PM
Oh, and I have been kept out of my childrens lives for about 3 years
Jiae - 19-Oct-18 @ 6:25 PM
Upon reviewing my wage slip, I noticed £109.xx had been deducted. I am not supposed to be paying child maintenance because the only time I receive contact from either child's mother, is because they are running low on money. Not my problem. I want to be in my children's lives. But, for reasons of their own, they put a complete stop to contact. Prior to this, there had been court proceedings because mums were after sole-custody and lost. A contact order was pout in place for my eldest child which had been in place when her mum stopped contact and had ignored contact from officials. After a couple of months trying to regain access in a civil manner, I stopped payments, also through suggestion from CSA/CMA. I had not been contacted prior to the deduction and believe this to be extremely unreasonable and unfair. Is there any advice for this situation? Or, am I in the wrong? I am not doing this to hurt the mothers. But surely if they want help financially, they should allow me access.
Jiae - 19-Oct-18 @ 4:29 PM
I have been dealing with all sorts of issues from the cms for over 6 years butThe worst of it has been in the past year as I have called up everytime I have had a change of circumstances and it has not been noted on the system so I have apparently built up a lot of arreas even though I have paid every month for 8 years now (this is not my fault). The service isshocking. I must of spoken to 100 different people sayingthe same thing and not getting anywhere. My partner knows people at her work place are on alot more money per week than I am yet I'm paying double if not triple the amount in some cases. Not only that butI have just started working self employed as I can not seem to hold a job down with the amount of stress I get from the x partner and the cms making up amounts I have to pay. so I am working self employed and I told the cms this and they asked me to get an accountant to do a projection of earnings...so I did this (which cost me 400 pound) and once received my partner worked it all out and my payments should be 136.96 a month yet cms are saying I have to pay 267 pound which is wrong but they have not done anything about it apart from cause more trouble than I already get with my ex partner by telling her she's expecting more money off me so obviously she's getting her back up and messaging me with horrible messages and stopping me from seeing my child. I don't no what to do!!! All I know is that the cms really need to deal with cases differently...if I didn't work out that I was over paying what would change apart from me over paying....nothing is the answer because everyone is happy with the situation...ex partner is getting lots of money she shouldn't be and the cms dont get any complaints and there's me getting it from all angles....i bet alot more people are also over paying bit just don't take the time to check for themselves...they just pay because the service should be reliable but it's really not guys. I know money isn't an object when it comes to your children but you want to pay what's right...Why should your ex partner be given more money than she needs....so she can get her nails done and drive fancy cars when she doesn't even work a day in her life.
Ross - 15-Oct-18 @ 8:41 PM
hello the cm have made a decision on the payments I have to pay but the x and new partner are harassing me evry day! I opend the case with them and the x accepted the contract the contract is ment to stop communication with me and the x but as its not as much as she inspected im getting harassed evry daycan the cm help me as it is there decishion that im getting harassed and I no longer know where my little girl lives :( she has already had almost half of my year income as its been a bad one due to I am now disabled sadly any info is a greate help
d - 14-Oct-18 @ 7:56 PM
Just like some advicei started claiming maintenance from my ex for our 2 children December 2016.even though he left 2012. I have had my payments dropped significantly as my ex paid the mortgage from December 2016 to January 2018 when I moved out . I was advisedprior to getting maintenance by my barrister and solicitor to inform the CSA that my ex was paying mortgage .I did so . Now they have backed dated his claim as a special expense for himpaying the mortgage my payments have dropped from £105 pw to £22pw tgey did not calculate it correctly at the time. I see this no fault of my own knowing they accepted they made the mistake and did nt take the mortgage in to account in 2016.there is the recordings and paper work too prove this .no fault of my own or my children that they should suffer the negligence of the CSA. My ex is a company director and does nt put through the inland revenue his actual income.i have bank statements to show he's on quite a high wage as we was in court last September and have the proof in way of statements .so he s defrauding the inland revenue and the CSA most of all deorivung his chikdren of a life. Do I continue to appeal or take this to the courts. Any advice would be grateful. Thank you
Bap1 - 2-Oct-18 @ 12:17 PM
@CM - Shocking - I feel for you loads. If you think your ex did it deliberately and knew all along then you'd have to take it through the courts and sue your ex for deceit. There are cases of fathers who have sued their ex's successfully. Proving it is the difficult thing though.
GreG - 4-Sep-18 @ 2:43 PM
@Doogle -If the other parent was on benefits then you should have been paying the state, not your ex (which you would have been informed of at the time as payments went to the state not to the parent). So, if you can prove that you were paying your ex directly through bank statements, then it will be your ex who will be liable for the debt to the state. Unfortunately, that's the tricky part - it sounds like one of you (either you or your ex)will be culpable for the amount.
JackV - 3-Sep-18 @ 10:29 AM
I had a case with the CSA which closed in 2014. I was told there were no arrears. In June 2017 I received from the CMS a bill for nearly £4k dating from 1995-1999. They say I owe this to the state as my ex was on benefits between those years. I have asked for proof of this which they have said they don't have time to look into. I told them I paid my ex direct. Their response show us Bank statements. I cant do this as that Bank account was closed in 98. I have tried the ICE and also asked for a tribunal so far the tribunal has been denied. I have been to my MP and nothing. I have shown them a letter from a Senior investigating officer showing any arrears were paid. I was told by the CMS this was a computer error. The CMS also told me the CSA have to look into my case, the CSA say its up to the CMS to do it. Now 20 years later they are doing a DEO of over £300 a month. Oh and my ex admitted I paid her.
Doogle - 2-Sep-18 @ 6:14 AM
I have two sons. Many years ago I paid a lot of money in Child Support via the CSA. Recently my eldest son informed me that his mother told him that I was not his real father. Naturally, this was devastating and upsetting news for both of us. I understand that we have to do a paternity test to establish the true facts. However, if this proves to be the case, can I reclaim the Child Support money I paid for him from the CSA or do I have to pursue my ex wife?
CM - 28-Aug-18 @ 7:15 PM
Jonathon- Your Question:
Hi. I am severely disabled and up to December 2016 had been paying maintenance via benefit deduction. I claim disability and have very recently had larynx surgery for cancer. Today 11 8 18 I receive a letter from child maintenance service telling me that the case that ended nearly two years ago through the csa with my now 20 year old daughter who works full time still needs me to make payments totalling 1600 pounds. I can never work again and need help at home. Can this be right that they can decide after nearly two years to suddenly re open a case. Thanks.

Our Response:
I am sorry to hear of your illness. CMS can now extend payments in order to collect arrears, even if the paying parent is in receipt of benefits. This would be done on the flat rate £5/£7 per week until the arrears are paid off. However, if you feel you have been unfairly treated you can complain (please see the link here), especially if the case had closed.
ChildSupportLaws - 13-Aug-18 @ 2:35 PM
Hi. I am severely disabled and up to December 2016 had been paying maintenance via benefit deduction. I claim disability and have very recently had larynx surgery for cancer. Today 11 8 18 I receive a letter from child maintenance service telling me that the case that ended nearly two years ago through the csa with my now 20 year old daughter who works full time still needs me to make payments totalling 1600 pounds. I can never work again and need help at home. Can this be right that they can decide after nearly two years to suddenly re open a case. Thanks.
Jonathon - 11-Aug-18 @ 11:03 AM
@andybuK Contact you mp and get them involved as the cms will have to respond to them or the mp can take it higher than the cms.
Equalityinlegislat - 2-Aug-18 @ 6:29 PM
Hi I've been fighting the cms for three years now my first complaint was abouta deo and alledgly saying I was gonna commit suicide on the phone to them . I've been to my mp and got them involved. Cms are starting to ignore both of us . I've been through the independent case examiner and to the palimentary ombudsman they are all sticking up for each other they have now compastion and think of nothing but threaten and harassing of paying parents. They have even committed fraud against my son by taking more than the 4% collection fee. Each day they are exploiting our children for their own financial gain. Ask for a full subject access report this will show you all the mistakes they make without telling you and once you find them write as many letters of complaint to them together we can wear they down to change the system and make it better for child and parents involved. Let their be equality in legislation
Equality in legislat - 2-Aug-18 @ 1:26 PM
JBP - Your Question:
I was happily paying my child maintenance for my son for years. I was told he had left school and working. I contacted the CMS (i paid direct to HER through them) they investigated and said my case should have closed in Aug 2017. Apparently they dont do checks they rely on honesty of the receiving parent. They wrote to her and called her. She made no contact back. So in essence ive overpaid for 10 months to a total of approx £3200. They say they will write to her and say she has to pay it back but if she doesnt reply/refuses they dont do anything its down to me to take her to court. I had no issue paying for my son even though I knew full well he would see none of it it would go on her 'habits' Where do I stand. I have struggled for years financially so all my bills are paid, to find out I could have been better off the last year almost. Are CMS liable? as far as im concerned if they did their checks they would have known. Considering they tell me every year how much I earn it should be down to them to check HER too.

Our Response:
Usually child maintenance stops when child benefit eligibility stops. In other words, if the receiving parent is in receipt of child benefit and it stops when the child finishes full-time education and/or starts work (please see the link here ), so should child maintenance payments stop automatically. However, if for whatever reason you have continued to pay, then court would be your only option to try to retrieve this money. CMS can write to your ex and tell her she has to return the money. However, if she refuses to pay, then it is out of the hands of CMS and would have to be handed over to court. In the meantime, you can complain to CMS, please see the link here, if you feel you have been treated unfairly. You should enquire why payments continued to come from your account when your ex was no longer in receipt of child benefit. Please keep us posted regarding the result, as we do not have the information on how CMS deals with overpayments.
ChildSupportLaws - 2-Aug-18 @ 10:11 AM
I was happily paying my child maintenance for my son for years. I was told he had left school and working. I contacted the CMS (i paid direct to HER through them) they investigated and said my case should have closed in Aug 2017. Apparently they dont do checks they rely on honesty of the receiving parent. They wrote to her and called her. She made no contact back. So in essence ive overpaid for 10 months to a total of approx £3200. They say they will write to her and say she has to pay it back but if she doesnt reply/refuses they dont do anything its down to me to take her to court. I had no issue paying for my son even though i knew full well he would see none of it it would go on her 'habits'Where do i stand. I have struggled for years financially so all my bills are paid, to find out i could have been better off the last year almost. Are CMS liable? as far as im concerned if they did their checks they would have known. Considering they tell me every year how much i earn it should be down to them to check HER too.
JBP - 1-Aug-18 @ 12:41 PM
Cms whats that a tax on children making sure the future kids have nothing and become controlled by the establishment . Its all going to crumble very soon as people are pushed a little to far and.... Dont you think its wrong that mummy is out getting her nails and hair done every week ,Out every weekend on the lash and living it up the British style on credit of Farther. Dad can't afford his rent or bills and his clothes are falling off his back but mummy is doing fine. I dont see daddy much anymore as he's out all the time working and trying to dodge the jackels! Offered to pay mummy but she rather use this as a form of financial abuse. What does Daddy do? Maybe vacate the country or maybe hang him self or beg steal and borrow? Maybe disapear its ok though . Funny when I see dad he is a fighter and he will not conform . Looking out for his and his childs future putting it where it can no longer be found. Better the devil you know silly bill £2387.76 good luck thats all I can say your a business not in it for any intrests appart from financial gain. Hows dad supposed to entertain me when I visit? Provide for me ? 20% whats that? Extra child tax ontop of normal tax? You can only tax somone so far before they tax you! Rest in peace
pasty smasher - 24-Jul-18 @ 8:55 PM
Barney - Your Question:
CMS want me to pay £57 a week calculated from my gross earnings, after we have paid bills etc this leaves me, my partner and 2 children with £49 a week to live on in total. That wouldn't even cover our food. Can I appeal the decision on the basis of leaving us in financial hardship? Many thanks in advance for any help or advice

Our Response:
Unfortunately not, as many non-resident parents would attempt to avoid paying if there was such a choice. Every NRP by law has to pay a specific blanket percentage of their gross annual earnings.
ChildSupportLaws - 12-Jul-18 @ 12:06 PM
CMS want me to pay £57 a week calculated from my gross earnings, after we have paid bills etc this leaves me, my partner and 2 children with £49 a week to live on in total. That wouldn't even cover our food. Can I appeal the decision on the basis of leaving us in financial hardship? Many thanks in advance for any help or advice
Barney - 10-Jul-18 @ 8:59 PM
AndyBUK - Your Question:
Hi, I’ve contacted the CMS to query the salary banding they had me on, saying I was earning £200 more than I actually do. I’ve gone through proper channels ie phone call then letter, but I’ve sent 4 letters in now over an 8 week period with no response at all! I believe the data should be changed and have proved my earning are much lower than they say, however as no letter is being responded too; I’ve sent them recorded delivery, what can I do now?!Many thanks for any advice you can give!

Our Response:
Your only recourse if through the official channels via the link here.
ChildSupportLaws - 8-Jun-18 @ 12:47 PM
mich - Your Question:
I pay child maintenance for my son, ive never missed a payment, I have now been told 2 years after the stated time that they have made a mistake in how much I should of paided. I sent all the neccessary paperwork the CSA required, I have done my part now im being told I owe £1800 in arrears, how is that right ???? its their mistake

Our Response:
Your only recourse is to appeal via the link here .
ChildSupportLaws - 7-Jun-18 @ 11:01 AM
Hi, I’ve contacted the CMS to query the salary banding they had me on, saying I was earning £200 more than I actually do.I’ve gone through proper channels ie phone call then letter, but I’ve sent 4 letters in now over an 8 week period with no response at all! I believe the data should be changed and have proved my earning are much lower than they say, however as no letter is being responded too; I’ve sent them recorded delivery, what can I do now?! Many thanks for any advice you can give!
AndyBUK - 6-Jun-18 @ 8:16 PM
I pay child maintenance for my son, ive never missed a payment, i have now been told 2 years after the stated time that they have made a mistake in how much i should of paided. I sent all the neccessary paperwork the CSA required, i have done my part now im being told i owe £1800 in arrears, how is that right ???? its their mistake
mich - 6-Jun-18 @ 12:24 PM
Hello The think tanks who thought this up need arresting I'm a non entity and my children are a comodity that I can be exploited at 50% from my bank account And this is not fraudulent Pwc does not agree then nothing we can do Is this not cocersive control I've paid these clowns 34 payments all collect and pay And I'm in arrears by the service charge they took without consent Contact my local mp Don'e that a letter stating I'm in hardship by their actions of unrealistic practice Cms advisors as much use as a chocolate fireguard New to your case getting nowhere I will end this call then be hung up on Because if my csp are 19% then why did you need 50% from my bank account If it's balanced and fair Why does it lacks knowledge common sense This system of abuse lacks Equailty dignity integrity and intelligence Why would I go to work to give 50% of my income to a company that does not show the doe from my wages on my p60 When it was issued by the courts and all money went to the treasury It's a scam maximum debt maximum profit If I agreed to the shortfall in household income my gross would have increased aswell as my csp the following by this system From being employed for 22 years on a grand a month I'm now not worth that By Cms oppresive and abusive practice I made a reasonable offer to have fba or mutual agreement That was rejected because no money in it for Cms or surcharge costs I paid the 20% and the 4% as a deduction of my wages at source and lost £600 a month for 17 months in statory taxes After 6 payments It's direct payment Really 34 payments all greater than my on going child support payments And being denied an income only an allowance that was 40 short of my ovredraft on a full time contract Is stupid If Cms is balanced and fair How as a customer paying service chargers I expect an effective service Not financial abuse or threats of loss of liberty and freedoms To be expected to just shut up and put up I'm no criminal I've paid taxes for 22 years How can this system be allowed to project this misery from misery that is losing everyday contact with your children The money pwc can get from the benefit system my deduction from wages won't put that money back Because I will in the end need benefits because the system is generic abuse Nothing new If hmrc dwp and cms ate in partnership then they are all committing fraud If fraud is fraud final Then Cms should be abolished on that principle And more effective system of 10% of each parent goes into the pot so both parents can have a quality of life And freedom of choice from their wages Not this system of stonewalled abandonment neglect or just rejection I'm 47 being bullied by a company saying it's a provison of children's needs How at Xmas denied my right as a person to buy my own children presents because my csp are more important than my children's needs When I asked a lovely advisor at Cm
Dave - 3-Jun-18 @ 9:19 AM
Worried father - Your Question:
I paid csa all my childs life ,some years over a 100 a week then in 2012 me and the ex came to an agreement we would leave the csa an work out maintenance between us so we set up a direct debit for 50 a week I paid this for 3 years until my son had left college at 18 he wasent even living with her he is now 21. but now the csm are claiming I owe them 18000 and my ex wants to pursue it. first time I have heard of this figure. the csm dont even know why I owe it and are askin me for bankstatements for them years to prove I paid to miss gregory. I just dont know what to do about this please help

Our Response:
If you did not inform CSA at the time, that you had decided to pay through a child maintenance arrangement then CSA may think you still owe the money. Unless you can provide bank statements that prove you have paid your ex, then it is likely CSA will assume the money is still owed by you.
ChildSupportLaws - 17-May-18 @ 12:30 PM
I paid csa all my childs life ,some years over a 100 a week then in 2012 me and the ex came to an agreement we would leave the csa an work out maintenance between us so we set up a direct debit for 50 a week i paid this for 3 years until my son had left college at 18 he wasent even living with herhe is now 21 ... but now the csm are claiming i owe them 18000 and my ex wants to pursue it ... first time i have heard of this figure .... the csm dont even know why i owe it and are askin me for bankstatements for them years to prove i paid to miss gregory .. i just dont know what to do about this please help
Worried father - 16-May-18 @ 10:28 AM
?Fraud, unlawful, incompetent, rude, lies.....just a tip of the iceberg of descriptors of this so called Government agency. From day one there has been nothing but maladministration and a carnivorous desire to deplete and destroy my life. 1. a deduction of earnings order (garnishment) of £465 1.1 deduction derived from historic earnings where existing earnings available and confirmed over the phone (recorded) yet disregarded. 2. payroll eventually provide contact information as said deduction comes marked as a court order (which it is not - and should be - thus an opportunity to have such a serious allegation and important matter adjudicated lawfully). 3. Call up agency - confirm that there is no court order and deduction subject to allegation that was not contested or responded too. 4. Agency then confirms that they have the above correspondence which was returned and unopened thus confirming that I have not received 5. I am asked if I can prove that I am not the father?? 6. I ask if they have seen the birth certificate..."no" 7. I ask what proof has been provided..."none". A telephone call is all it takes 8. So how can we sort this out...a DNA test that I will have to pay for 9. OK...agree, please proceed to arrange 10. in the meantime I have my (first) child due to be born next week (sods Law I believe). 11.I am the sole earner currently and also care for my mum (tough life hey) all my person funds (salary) are catered for, and will now leave me in deficit. 12. Nothing we can do...."Human Rights?".....we will set the DNA testing up, unfortunately you will have to pay for this....I am not going to have enough money to pay for my housing, we have a little one due, I'm not going to be able to visit my mum....sob sob sob sob...distress distress distress....whilst at work; Something I had been doing for 20 odd years. 13. Baby born...(amazing experience)....new found respect for allmothers. 14. DNA? nothing has materialised. Call up to chase up (becomes a theme). 15. on paternity leave - personal income further depleted (20 years of tax paying and at one point up to £38,000 a year in TAX before father time caught up on me) and when I am at a low and need of help surly the Government would assist? I have contributed literallt through blood and sweat.. nope, zilch, £80 a month child benefit. WOW...then again I suppose there is plenty more men & women in their prime to take the spot. 16. Beg,borrow and sell to survive...who needs a car (well me for work). 17. Fast forward 18 months, off work with stress for 5 months, returned and could not focus, so handed in my notice and left. No DNA test was set up, there was a refusal to engage with me over the phone, refusal to acknowledge the birth of my child, and a refusal to demonstrate due lawful process....which is IRONIC and DEPICTS what the agency is all about.. ..YOU DON'T CARE ABOUT THE KIDS, YOU HAVE UNTRAINED STAFF OFFERING (UN)LAWFUL ADVICE UNDER THE GUISE OF EXTRAC
Notthedaddy - 8-May-18 @ 9:42 AM
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