The Different Types of Contact Orders

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What is a contact order?

A contact order is a court order that sets out arrangements for a child to spend time with a parent or other family member they don't live with. These orders existed under the Children Act 1989 but were replaced by child arrangements orders in 2014. The term contact order no longer has legal standing, though some people still use it informally.

Child arrangements orders cover who the child should have contact with, how often that contact should happen, and what form it should take. They are most commonly made following separation or divorce, but grandparents, siblings, or other relatives who want to maintain a relationship with a child can also apply. The court will always treat the child's welfare as the main concern when deciding what arrangements to put in place.

An order might be quite general, simply stating that contact should take place at reasonable times agreed between the parties. Alternatively, it can be highly specific, setting out exact days, times, and locations. The level of detail often depends on how well the parents are able to communicate and cooperate with each other.

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Direct and indirect contact

Direct contact means the child spends time face to face with the other parent or family member. This is the most common type of contact and can take several forms depending on the circumstances.

Staying contact allows the child to stay overnight with the non-resident parent. This might be every other weekend, part of the school holidays, or another pattern that suits the family. Staying contact helps maintain a close relationship and gives the child a sense of belonging in both homes.

Visiting contact means the child spends time with the parent during the day but returns to their main home in the evening. This arrangement is sometimes used when a child is very young, when the parent does not have suitable overnight accommodation, or as a stepping stone towards staying contact.

Supervised contact may be ordered when there are concerns about a child's safety or wellbeing. The supervisor could be a trusted relative, a social worker, or a professional at a contact centre. Contact centres are neutral venues run by organisations such as the National Association of Child Contact Centres. They provide a safe space for children to see a parent when unsupervised contact is not yet appropriate. Supervised contact is often a temporary measure, and the court may review arrangements after a period of time.

Indirect contact does not involve the child and parent meeting in person. Instead, they keep in touch through phone calls, video calls, letters, cards, emails, or text messages. This type of contact may be appropriate when the non-resident parent lives far away and regular face to face meetings are not practical. Video calling can help maintain a relationship despite the distance.

Indirect contact is also used when there are serious concerns about a parent's behaviour. If there is a history of domestic abuse or substance misuse, the court may decide that direct contact poses too great a risk. In these cases, indirect contact allows some form of relationship to continue while keeping the child safe. The court can specify the type and frequency, such as phone calls twice a week at agreed times or cards sent on birthdays and at Christmas.

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How the court decides on contact arrangements

When making any decision about contact, the court uses the welfare checklist set out in the Children Act 1989. This includes considering the child's physical, emotional, and educational needs, the likely effect of any change in circumstances, and any harm the child has suffered or is at risk of suffering.

The court will also consider the child's own wishes and feelings, particularly as they get older. A teenager's views will usually carry more weight than those of a younger child, though the court is not bound to follow them.

Courts generally consider that contact with both parents benefits children, but this is not a presumption that overrides safety concerns. If there is evidence that contact would put the child at risk, the court can limit or refuse it entirely. Each case is assessed on its own facts.

If circumstances change after an order is made, either parent can apply to vary the arrangements. This might be necessary if work schedules shift, someone relocates, or the child's needs develop as they grow older.

Applying for an order and enforcement

Before applying to court, you will usually need to attend a Mediation Information and Assessment Meeting to see whether disputes can be resolved without a hearing. Legal aid may be available for mediation if you meet income eligibility requirements and can provide evidence of domestic abuse or risk of harm.

If one parent breaches a child arrangements order by preventing contact or failing to return a child, the other parent can apply to the court for enforcement. The court has various powers, including imposing unpaid work requirements or, in serious cases, transferring residence of the child. Repeated breaches can result in contempt of court proceedings.

For current information on applying for a child arrangements order, including court fees and forms, check the GOV.UK website. Citizens Advice can also provide guidance on family law matters and help you understand your options.

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sarah lou 21/09/2020 at 4:30 pm
My ex was ordered indirect access. Only one letter on a certain day each month. Or card and gift for birthday/Christmas. This remains in place until he hears abuse allegations which he withdrew from
Court as to not hear them and if they find him innocent. He has recently contacted my sons preschool and requested all photos and reports from them, can he do this?
Lisap85 07/05/2020 at 8:39 pm
Hi, my son was put with his father and an supervision order was made for 6 months, this was for me to see my son 6 times a year supervised however my ex never registered with that company and now the court order has passed he won’t allow any contact unless it’s with my daughter who is supervised however social services have said my son is not a priority as he’s not under them! Do I now have to apply to the court for contact? And how would I try see my son more as last time he didn’t want to let go of my dad and was crying his eyes out when contact was ending and we were told to tidy up, my son has never been emotional before so I’m concerned about him?? Any advice welcome please???
D 22/07/2019 at 3:13 pm
I have a injunction order on my violent ex partner also a prohibited steps order he sees my children 7 hours per week, social services are involved, I have met someone new now and he gone to court today to get a prohibited steps against him been around my children saying he takes drugs etc and has everdance which he has made up himself, will he get this order?
nicole 20/11/2018 at 2:29 pm
My ex partner and I never married and separated when I was pregnant. He has contact with my daughter through a court order. He would like to have overnights with my daughter. My daughter has been diagnosed as autistic, and I feel that she would not be able to cope with the change as she has never lived with her dad. He has said if I don't agree to overnights he will take me to court. He is on legal aid, where I am not. Can any one offer any advice on this please? Thanks
Shaunp2112 24/08/2018 at 11:11 pm
Hi. I have a contact order placed on me by the court for my best mate and 17 month old son. I am desperate to see him and I am wondering if I can do anything to sort out some form of contact as our next hearing will not be for another 4 weeks and I haven’t seen him for 4 weeks already. All I want is to play with him and hear him laugh etc. The reason I can’t see him is because my ex told the court I have mental health issues - she marched me to the doctors 6 months before we split and she told the doctor a load of lies because she felt I had depression. The relationship was toxic and I was controlled for the whole of it. Anyway, I also have a daughter due in December and if this continues and Cafcas decide to continue with an investigation I won’t even get to be there when she is born.

I need solid advice on what to do and how I can see my son and get access to my daughter when she is born. Thanks in advance
ChildSupportLaws Editor 12/12/2017 at 11:54 am
This would really be a matter for the courts to decide (if your girlfriend's ex will not consider mediation). While your girlfriend can keep her child without the other parent's consent (if there is no court/residency order in place to say the child can live with her father) it is never a good idea. As in all cases, the court’s main concern is the welfare of the child in question. The court will always put the child’s best interests first and this main issue will determine the outcome of any application for an order.
Johnny 11/12/2017 at 5:21 pm
Hi, I was wondering I'd anyone could help me. My girlfriend is cureentry in need of help.
Last Christmas she was suffering from bipolar disorder. She still is but has it under control now. During one of her low points she tried to take her life. Her mother then began to look after her two children . Her two children have two different fathers. One father was happy for his child to stay with my girlfriends mum. The other was not. So he took custody and got social sevices involved. After a few months sovial services advised that it was safe for the child to return to the mother. Insread of that though he moved away.. he has 4 children with his new wife and now his daughter that he had with my girlfriend. He does not even let her speak to her let alone see her. I want to know how to go about filing for custody with out a solicitor or what we can do? If there's no order existing can she just keep her daughter when she next sees her? Any help would be greatly appreciated. Thank you
Hann Editor 09/11/2017 at 12:18 pm
@Zee86 - if he has parental repsonsibilty you'd still have to ask him for permission to move abroad and still apply to court if he says no. This is a separate issue and needs to be dealt with separately. I doubt you'd get permission frm the courts to be able to move until after the court case.
Zee86 08/11/2017 at 5:38 pm
Hi ...I’ve just come out of a violent 7 yr marriage...We have two children together and he has made the usual threats that he will make sure I have nothing including kids because I left him.
To basically cut a very long story short, we were separated but living together as he just wouldn’t leave. i was reaching breaking point mentally and had to leave him and the home from May to September ....to break free....I left my children with him but spent almost every day with them throughout, just stayed away during nights.
When I came back to settle back in September he would not leave (home is in my name) so in October I had no other choice but to change the locks. After police involvement to remove him...he was arrested and questioned but released under investigation. Throughout these past weeks social services have been involved as my children have started to reveal some disturbing truths about what he’s put them through while I’d been away. Now the police want to charge him for his crimes against me and the children ....with photographic evidence of his violence and the statements given by the kids... I’m guessing from previous threats that I will have a pretty gruelling time in court with him over the foreseeable future.... is there a chance he will be able to stop me moving abroad with my kids for a fresh start with my new partner? And will it be likely due to his disturbing and violent history with the kids the the court will give me sole custody, if so will I have the right to take my children where I please and be truly free from this monster??
ChildSupportLaws Editor 07/11/2017 at 3:23 pm
Yes, you will be in breach of the contact order/in contempt of court, which comes with a warning attached.
Kiddies should be pr 07/11/2017 at 3:41 am
The child access order states the 13 & 11 year old must go from 10am Xmas eve to 5 pm Xmas day but the children have refused to go. Must I force them to go? Can I get in trouble if they refuse to go?
Kate 17/10/2017 at 10:53 pm
Hi
I am a single mother of 6 months old boy. His father left me 2 weeks before our son was born. When our son was 3 months he told me he doesn't remember us being so long together as he was using drugs (cocaine and weed). He keep changing his mind he want us to be friends or want to go to court. He hasn't contact or pay for 3 months. Now he told me he doesn't like me and don't want to see me anymore. He want to see his son but without me. He quite often was scaring me he will suisad if I will give birth to our baby. He wanted abortion I didn't argee. But that was before our son was born. He didn't have any contact with baby for 3 months. He didn't want to. Now he texted me he want to take baby away for whole day. I don't want to give him baby as I am scared what he will do. He is depressed as well but doesn't have any treatment as he decided he doesn't need it. What can I do to make sure my baby is safe?
ChildSupportLaws Editor 03/08/2017 at 4:05 pm
If this issue can not be resolved mutually by the parents, and your daughter's ex refuses to consider mediation, then your daughter can apply for a Specific Issue Order. Much like the name suggests, it is an order sought from the family court to determine a particular matter in connection with the exercise of Parental Responsibility. These orders can cover a wide range of issues that cannot be agreed on, such as; preventing someone from having contact with your child. As in all cases, the court’s main concern is the welfare of the child in question. The court will always put the child’s best interests first and this main issue will determine the outcome of any application for an order.
Pebbles 03/08/2017 at 8:25 am
Would appreciate advice for myself and daughter on how to proceed in applying for a child contact order for reasons of ensuring our 3week old grandaughter's safety. Our daughter seperared from her partner of 8yrs before the baby was born due to emotional abuse from her ex and his teenage daughter from a previous relationship
We were upset and shocked to learn of her ex's behaviour and the emotional abuse she endured from him and his teenage daughter of 15 His teenage daughter has always lived with her mum and has behaviour problems which impact on other family members and her school life and peers she has a history of bullying younger children and our daughter does not want her to have any contact what so ever with her baby daughter so as to ensure her safety. At the moment it is not a problem but we know that given time her ex will start to push for access for his daughter to see the baby as he has already said he wants her to get to know the baby. He also has a son of 11 whom our daughter is happy for him to come and visit. He ex has said once the baby is older he will spend time with her and his family. Please can you advise what our daughter needs to do in denying the teenager access. We ourselves have witnessed the girl's worrying behaviour for which she has a diagnosis of mild autism but we feel as do other family members on his side much of her behaviour is due to poor parenting skills by both parents throughout her young life. But we now have a duty to keep the baby safe what legally can we do
Tiny 22/04/2017 at 9:17 pm
Can anyone help please, I have my son who is 6 with my ex husband, we were married when he was born and his name is on his birth certificate. We are divorced and I have a child arrangements order stating no direct contact as the court believes my son would be in danger of significant harm.
I am re-marrying, he is in the army and being posted to Asia for 2 years, do I need my ex husbands permission to take my son? Thank you
ChildSupportLaws Editor 19/04/2017 at 11:08 am
Your ex can't take you to court unless mediation has been suggested (and refused) or attempted and negotiations have broken down. Mediation is seen as a legal requirement before a court application can be submitted. The primary reason is that mediation is an opportunity to come to a mutually agreed decision, one that both parents can take ownership of and want to ensure works. Mediation takes place in front of a neutral third party. The mediator has no pre-conceptions and will not force you to make an agreement. They will assist the two parties in taking turns in the conversation, and helping you reach a decision that you are ready to agree with. Mediators do not pass judgment or offer guidance; they are there, in effect, to facilitate conversation between the two sides. If you take the matter through mediation, then you can negotiate the reasons why you do not wish for your ex to have your son and try to resolve these issues.
Claire 18/04/2017 at 5:16 pm
I am currently sharing access with my ex husband. He has my son 4 nights one week so he can have a long weekend with him. The following week he has our son 2 nights. He is now wanting him an extra night in the second week. The only reason I have a problem with this is because my ex husband works from 5am - 2:30. Therefor leaves our son with his partner. I myself would not be at work on this day so I can take care of him myself. He is now saying he is going to take me to court for 50/50 access. Is there anything I can do about this as I don't see the need in somone else watching our son if he can be with his mam. Thanks
ChildSupportLaws Editor 16/02/2017 at 12:37 pm
If you can afford to get a solicitor to write a letter to your ex outlining the terms of the court order and warning him against giving verbal abuse when you have contact with your children, this may do the trick. Unless your ex significantly breaches the court order again you would have no grounds to take the matter back to court.
Marie 09/02/2017 at 5:20 pm
My ex partner has Breached my contact fo 16 weeks so I put in for an enforcement order with the court , been going to court since October last year on my hearing last month the judge has granted me over night stays and Unsupervised contact with my daughters in the future but my girls father keeps telling me it's not true I also have contact with my daughters twice a week for 2 hours on a Saturday and Wednesday's for an hour and all the time Ave been representing myself in court because I can't get legal aid anymore , But everytime I see my daughter's he's very verbally abusive to me and my son and it makes it very difficult to enjoy our contact with my little girls and it's also upsetting my little ones is there any help I cud get because of this situation be very happy for any legal advice thank you !!!
ChildSupportLaws Editor 09/02/2017 at 12:43 pm
If the original agreement was made in court, I'm afraid you would have to attempt to get the agreement enforced. If the agreement was not made through the courts, then you cannot have this enforced. Therefore, you would have to make a new application to the courts.
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