Home > Child Support & Family > How to Make a Claim for Child Support

How to Make a Claim for Child Support

By: Anna Martin - Updated: 14 Jan 2017 | comments*Discuss
 
Child Support Agency Csa Maintenance

Claiming Child Support, from a non resident parent, is a simple process that requires a relatively small amount of a parent with care’s time. This periodic payment will help towards the costs of a child’s day-to-day living expenses, and can be used to pay for school fees, clothing, shelter, food and extracurricular activities.

What Do To

The Department for Work and Pensions provides an easy-to-use website, where parents can download claim forms and access additional resources. Child Support claim forms are available in pdf format and can be printed off, signed and posted to the relevant address.

In some cases, the option to fill in details and submit forms online is also available. Before submitting information online however, parents must be registered with the centralised registration service, the Government Gateway. This service allows users to access other government services on the Internet. Once registration is complete individuals can use a single user ID to send and receive application forms.

Parents can also directly contact the Child Support Agency (CSA), and provide the required information to staff on the telephone, by using a call back facility.

How Long Does It Take?

From the minute an application form is submitted to the CSA’s formal acknowledgement takes around 12 weeks. The initial four weeks is taken up by gathering and checking information provided by the non resident parent. If a trace needs to be put on the parent the whole process will take considerably longer. Ensuring relevant details and up-to-date information is provided at the start of the application process will enable CSA staff to complete the necessary administrative tasks more quickly.

The Child Support Agency aims to give parents with care an accurate decision as soon as possible, but sometimes this could take in the region of 26 weeks.

How Soon Is Payment Arranged?

Once initial payment arrangements have been made, the CSA aims to collect and distribute the first child maintenance payment, to the parent with care, within 6 weeks. Once the CSA receives maintenance payment from the non resident parent it takes a week to process and to distribute the amount.

If a Child Support payment has to be deducted from a non resident parent’s wages, via their employer, due to the parent’s failure to comply with obligations, the payment may take around 4 months to set up and distribute.

What To Do If A Parent Lives Abroad

If a parent no longer lives in the UK the Child Support Agency is only able to help collect payments if a claim for maintenance meets with the exceptions the CSA cover. If a non resident parent is working abroad in the service of the Crown, is a member of the Armed Forces, works abroad for a UK based company or is working abroad on secondment, to a recognised body like the NHS, the CSA will be able to assist parents with care with their maintenance claims.

If the non-resident parent lives abroad, but does not meet the above requirements, parents with care can apply for child maintenance through the UK courts.

You might also like...
Share Your Story, Join the Discussion or Seek Advice..
[Add a Comment]
Hi my ex husband has never paid child support since we split up 7 years ago. I have a non molestation order to protect me and the children and have avoided Contacting the csa due to his violence and harassment. Which only stopped when I got the non molestation order last year. Life had been a leaving hell.I am struggling financially and am not in receipt of any benefits as I am a full time working mum but think that he should paytowards the children regardless of how he has behaved. I am still not sure whether to contact the csa as I feel like I will be opening a can of worms and inviting more trouble from him. But I am struggling and i want the children to have the things they deserve that i cant always afford. Also it just doesn't seem fair that I have all the financial worry and he has none. Dont get me wrong I will always put the children first for anything they need which is how I feel it should be however It would help if I didn't have to pay for this all on my own. Previously he had given up his job so that he wouldn't have to pay anything. Would i get anything i have two children one who is only 8 and doesnt know him and one who is 13 who doesn't want to. Would i be able to claim anything for all theae years that he hasnt paid a penny also? Please can you advise.
Kasey - 14-Jan-17 @ 2:13 PM
Belinda- Your Question:
Hi. I am a single mother of a 6 year old daughter in South Africa. Her Father is a british citizen. He left when she was 6 months after his visa ran out. We have never received support from him. How could I procced with claiming support. I am not able to afford legal costs and desperately need assistance with schooling. Thank you so much

Our Response:
Please see REMO link here which will help answer your question.
ChildSupportLaws - 13-Jan-17 @ 1:43 PM
Hi. I am a single mother of a 6 year old daughter in South Africa. Her Father is a british citizen. He left when she was 6 months after his visa ran out. We have never received support from him. How could I procced withclaiming support. I am not able to afford legal costs and desperately need assistance with schooling. Thank you so much
Belinda - 12-Jan-17 @ 9:47 PM
SMB - Your Question:
Hi, im nearly 30 a mother of 1 and she's 1 & 5 month's old. Her daddy is British Dr. But he die last year 3day's after her 1st birthday and I am Filipina, can I ask if she can get any (child support )

Our Response:
I am sorry to hear this. You would not be entitled to claim child support from her father, if her father has died. However, if her father was in arrears with child maintenance, then you may be able to claim the arrears, please see CAB link here.
ChildSupportLaws - 9-Jan-17 @ 11:24 AM
Hi, im nearly 30 a mother of 1 and she's 1 & 5 month's old. Her daddy is British Dr. But he die last year 3day's after her 1st birthday and I am Filipina, can i ask if she can get any (child support )
SMB - 8-Jan-17 @ 12:20 PM
Hi how can I get the father of my children to pay child support since he's living and working full-time as a chef in the UK...myself and my two children leaving in republic of Ireland Kind regards
Jose - 6-Jan-17 @ 10:11 AM
Hi, my daughters father has never paid any regular child support, claiming i recieve enough benefits and that he is only working cash in hand. I know that he works as a personal trainer privately and does earn money. If he does not declare his income, will I be able to get much needed financial support for a now 4 year old? Thanks
Betsyboo32 - 25-Dec-16 @ 8:35 PM
Hi. I separated from my husband in March. He is currently in the armed forces and making regular payments for child support. Since the separation he has decided that he will leave the armed forces next year to go back in to education meaning that he will have very little income and unable to help support our child. I am a student myself, which I was already doing before the separation. I have been told that because he has made the decision to leave the armed forces knowing he has the responsibility of supporting a child, that he should still be prepared to carry on paying the same level of child support. Is this correct? Is there someone/an agency I can talk to further in regards to this? Thank you.
Studentmum - 24-Dec-16 @ 9:21 AM
Laz - Your Question:
Hi. Can I ask you if parents want leave separate and we dont want any child maintainance (child support?) Can we do writhe on a paper what the father can pay every month left full refurb house fulli installed and sign plus sign with 2 other withness as well. ??? Thank you your help

Our Response:
No. Child maintenance is paid to the mother of the children, not the children. If your mother agrees to a family-based arrangement, then this is up to her, but I'm afraid you as children have no say in the matter.
ChildSupportLaws - 20-Dec-16 @ 11:07 AM
Hi. Can i ask you if parents want leave separate and we dont want any child maintainance (child support?) Can we do writhe on a paper what the father can pay every month left full refurb house fulli installed and sign plus sign with 2 other withness as well. ??? Thank you your help
Laz - 19-Dec-16 @ 4:02 PM
Red - Your Question:
I recently stopped paying child maintenance to my ex because my daughter is with me and my wife 85% of the time for the past 3 years or more and now my ex wants to keep my child from me so she can go to CSA and get as much support as possible. Do I have any rights? Her mum would go 4,5,6 weeks at a time without seeing our daughter and when she did see her it's only for a few days. My ex just wants money and she doesn't care what this will do to our daughter. My daughter misses a lot of school when she's with her mother because she can't be bothered getting up. Please help!

Our Response:
You would have to apply for court for a child arrangement order if you wish to become the resident parent of your child. If you can prove your child has been living with you and your ex has only taken her back in order to claim money, then you would have a good case. I suggest you seek legal advice in order to explore your options.
ChildSupportLaws - 16-Dec-16 @ 12:35 PM
I recently stopped paying child maintenance to my ex because my daughter is with me and my wife 85% of the time for the past 3 years or more and now my ex wants to keep my child from me so she can go to CSA and get as much support as possible. Do I have any rights? Her mum would go 4,5,6 weeks at a time without seeing our daughter and when she did see her it's only for a few days. My ex just wants money and she doesn't care what this will do to our daughter. My daughter misses a lot of school when she's with her mother because she can't be bothered getting up. Please help!
Red - 15-Dec-16 @ 9:55 PM
nellie - Your Question:
Hi im 32 mother of 3.my own dad never paid me money since iwas born how Can I claim from him.im in ireland he in Londonmy kids dad stop paying me maintance for kids Iver month ago how can I claim for them please.

Our Response:
You cannot claim child maintenance from your father, as child maintenance is only paid to a parent. If you wish to claim for your children, then you can claim via the NI Direct link here .
ChildSupportLaws - 18-Oct-16 @ 1:39 PM
hi im 32 mother of 3..my own dad never paid me money since iwas born how Can i claim from him.im in ireland he in London my kids dad stop paying me maintance for kids Iver month ago how can i claim for them please..
nellie - 17-Oct-16 @ 9:35 PM
sk - Your Question:
I would like to claim maintenance from the father of my children but he doesn't work and he doesn't want to pay either.What happens in this case specially if the father is threatening custody?

Our Response:
Child maintenance and child access or custody have no bearing on each other and are completely separate issues. If your ex is not earning then it is very difficult to claim anything other than a flat rate of maintenance. It is unlikely your ex will be granted 'custody' of your child as there are very few cases where a court will take a child from one parent and hand him/her to another, unless abosolutely necessary. The court will always choose consistency and stability which generally the resident-parent can adequately provide.
ChildSupportLaws - 12-Oct-16 @ 12:20 PM
I would like to claim maintenance from the father of my children but he doesn't work and he doesn't want to pay either. What happens in this case specially if the father is threatening custody?
sk - 11-Oct-16 @ 7:09 PM
What number do I contact to get payment from an ex for my children he has not paid for 11 years csa couldn't trace him even wiv his address provided so couldn't help
Leigh - 14-Sep-16 @ 6:22 PM
uk2nz - Your Question:
Hi, im enquiring about how to go about claiming child support from a citizen of the uk, to the mother of the child, who are both still citizens of the uk but now live in nz. And also if possible? Can she also claim back payments, if so how far is she entitledto go?Thank youShay

Our Response:
Please see REMO link here. You cannot apply for back pay if a claim has never previously been registered.
ChildSupportLaws - 6-Sep-16 @ 2:13 PM
Hi, im enquiring about how to go about claiming child support from a citizen of the uk, to the mother of the child, who are both still citizens of the uk but now live in nz. And also if possible? Can she also claim back payments, if so how far is she entitledto go? Thank you Shay
uk2nz - 5-Sep-16 @ 9:22 PM
I have two boys and their fathers didnt suport them even 1nce
Ora - 27-Aug-16 @ 4:35 PM
Sun - Your Question:
HiMy ex lives in the uk and I'm working in the UAE how can I get child maintaince he is in arrears with CSA before I left and now is refusing to support the child. 11 years no child support

Our Response:
The Reciprocal Enforcement of Maintenance Order (REMO) Unit helps to register and enforce child maintenance orders internationally. However, I cannot see that UAE, or any countries under the UAE umbrella are members, please check here. For more information, please see here.
ChildSupportLaws - 5-Aug-16 @ 2:19 PM
Hi My ex lives in the uk and I'm working in the UAE how can I get child maintaince he is in arrears with CSA before I left and now is refusing to support the child. 11 years no child support
Sun - 5-Aug-16 @ 2:25 AM
Mimidelalez - Your Question:
My ex hasn't paid child maintenance for over a year and moved to Thailand 4 months ago, how can I get him to help with money or is there a way I can make sure if he ever comes back he is given the full bill of what he owes?

Our Response:
You can get help from the Reciprocal Enforcement of Maintenance Orders (REMO) Unit helpline here. However, I don't think Thailand is on the list of REMO countries, so you will have to double check. I hope this helps.
ChildSupportLaws - 7-Apr-16 @ 10:46 AM
My ex hasn't paid child maintenance for over a year and moved to Thailand 4 months ago, how can I get him to help with money or is there a way I can make sure if he ever comes back he is given the full bill of what he owes?
Mimidelalez - 6-Apr-16 @ 6:53 AM
Marty- Your Question:
My ex has put in a new application in under the new system, for my 17 year old daughter, Whilst I have no problem paying what is due, my ex however has said my daughter only stays one night a week, while in fact it is one week at each house, there is nothing in writing, it's just how it is she has knowing done this, and in my eyes,getting money from me I need to support my daughter, any advice please

Our Response:
If your ex is accessing child maintenance through the CMS, then you would have to contact the CMS directly with this information. You can see how much you should be paying via the link here.
ChildSupportLaws - 5-Apr-16 @ 12:00 PM
My ex has put in a new application in under the new system, for my 17 year old daughter, Whilst I have no problem paying what is due, my ex however has said my daughter only stays one night a week, while in fact it is one week at each house, there is nothing in writing, it's just how it is she has knowing done this, and in my eyes,getting money from me I need to support my daughter, any advice please
Marty - 4-Apr-16 @ 12:34 PM
Lolita1 - Your Question:
My dad is meant to pay my Mom for 3 children but hasn't for 4 months. Now she's struggling financially. What should I do?

Our Response:
You mum would have to either negotiate directly with your dad. Or if the arrangement is made through the CSA/CMS or courts, she would have to refer it back to each agency in order to have the reasons looked in to. If you dad's circumstances have changed i.e he has lost is job or is not working for any reason, then he may not have to pay child support for the time he is out of work. If he has stopped paying for no particular reason and if payment is organised through the CSA/CMS court then arrears will accumulate and you father will be asked to pay the arrears to your mother.
ChildSupportLaws - 8-Jan-16 @ 12:26 PM
My dad is meant to pay my Mom for 3 children but hasn't for 4 months. Now she's struggling financially. What should I do?
Lolita1 - 7-Jan-16 @ 6:08 PM
odehyi - Your Question:
I from Ghana and my nine months baby boy father lives in the uk,how can I get him to pay child support

Our Response:
The Reciprocal Enforcement of Maintenance Order (REMO) Unit helps to register and enforce child maintenance orders internationally, please see link here for more information.
ChildSupportLaws - 2-Nov-15 @ 2:26 PM
I from Ghana and my nine months baby boy father lives in the uk,how can I get him to pay child support
odehyi - 1-Nov-15 @ 7:54 PM
Share Your Story, Join the Discussion or Seek Advice...
Title:
(never shown)
Firstname:
(never shown)
Surname:
(never shown)
Email:
(never shown)
Nickname:
(shown)
Comment:
Validate:
Enter word:
Latest Comments
  • ChildSupportLaws
    Re: Your Legal Rights as a Parent
    Susielou - Your Question:Hi I'm a mother of 2 girls age 6 & 7 the eldest has disabilities my marriage with their father broke…
    18 January 2017
  • ChildSupportLaws
    Re: Child Custody Rights
    Jessica - Your Question:I have been married for 13 months and am 6 weeks pregnant. My husband and mother in law have bullied be out of my…
    18 January 2017
  • ChildSupportLaws
    Re: What Counts as Earnings?
    Tiss - Your Question:Hi My ex husband has now retired as a police officer with a good pension and a monthly wage. he's just halved my…
    18 January 2017
  • ChildSupportLaws
    Re: The Use of Child Support Payments
    Ngally82 - Your Question:I pay my ex 220pcm for our son. She's now demanding more money for school dinners and school milk…
    18 January 2017
  • Jen
    Re: Can I Get Back Pay for Child Maintenance?
    I have an enforcement in place through Reciprocal Enforcement of Maintenance Order (REMO) against a UK resident…
    18 January 2017
  • Jw17
    Re: What Rights Does My Ex Have With Regards to Our Children?
    I need some advice I have said my ex can see the baby at my home with my father there with…
    18 January 2017
  • Susielou
    Re: Your Legal Rights as a Parent
    Hi I'm a mother of 2 girls age 6 & 7 the eldest has disabilities my marriage with their father broke down in august due to…
    17 January 2017
  • Jessica
    Re: Child Custody Rights
    I have been married for 13 months and am 6 weeks pregnant. My husband and mother in law have bullied be out of my matrimonial home two weeks…
    17 January 2017
  • Tiss
    Re: What Counts as Earnings?
    Hi My ex husband has now retired as a police officer with a good pension and a monthly wage .... he's just halved my maintenance…
    17 January 2017
  • ChildSupportLaws
    Re: Child Custody Rights
    Scott - Your Question:Hi, I have had my daughter living with me for about 7 months now, She has just turned 1. Her mother only keeps an…
    17 January 2017
Further Reading...
Our Most Popular...
Add to my Yahoo!
Add to Google
Stumble this
Add to Twitter
Add To Facebook
RSS feed
You should seek independent professional advice before acting upon any information on the ChildSupportLaws website. Please read our Disclaimer.